The company has launched a detailed review into the issue, which relates to "buy now, pay later" plans for some of the retailer's 1.5 million store card holders who were charged excess fees for late payments.
Chief executive John Walden said it affected up to 10% of Argos card customers.
They are expected to receive compensation of up to £100 each and Home Retail will write to affected customers in the next few weeks
Swindler! There was a time when I regularly shopped at Argos. It was easy to look for what you wanted in the book & go get it. At Christmas the Rugrats turned down nearly every corner on pages in the Toy section. Now we have the internet
i had one of these but i paid it off on time to avoid the fee, i now have one with Very so hope i can pay that one off on time too otherwise no doubt they have a whopping fee too :(
I have bought many things from them using the pay later option, I always pay the stuff off before the deadline so no charges, their prices are very competitive as well.
I have bought many things from them using the pay later option, I always pay the stuff off before the deadline so no charges, their prices are very competitive as well.