Bouquets and Brickbats!

EarlyBird
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Bouquets and Brickbats! Feb 13, 2015 19:12:51 GMT Yorko, Nellie, and 3 more like this

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Post by EarlyBird on Feb 13, 2015 19:12:51 GMT

Bouquet to Ideal World

I bought an item from them yesterday morning, it arrived today! Fair gobsmacked I was. Never expected it to arrive so quickly which meant it arrived while I was at the craft show. Which brings me on to.......

Brickbat to Hermes

Obviously I was out so the Hermes person decided it would be a good idea to lob it over my 6 foot fence. Not the side where the gate is, way too obvious, but the other side, which involved going round to next door's driveway to find a bit of fence. Once lobbed, the parcel landed on my GLASS patio table (fortunately a light parcel and a strong table!) and sat there for several hours while it completely pi$$ed down! Luckily, the cardboard box was reasonably thick so the water only got 90% of the way through and the product was not fragile so is still in one piece!

I have never had any problems with Hermes before, but I am seriously unimpressed with them today! As everything is ok I'm not sure I can be bothered to complain though.

Yorko Administrator Posts: 33,537 Mood: Y	Bouquets and Brickbats! Feb 13, 2015 19:20:08 GMT Nellie and EarlyBird like this Quote Select Post Deselect Post Link to Post Back to Top Post by Yorko on Feb 13, 2015 19:20:08 GMT Shower of shysters

Deleted Posts: 0	Bouquets and Brickbats! Feb 13, 2015 20:48:54 GMT Nellie likes this Quote Select Post Deselect Post Link to Post Back to Top Post by Deleted on Feb 13, 2015 20:48:54 GMT It's a shame when the delivery company lets down the good service of the company relying on them.

Berry McPaper-cuts Full Member Posts: 26,598 Mood: FP Swim	Bouquets and Brickbats! Feb 13, 2015 21:36:20 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Berry McPaper-cuts on Feb 13, 2015 21:36:20 GMT I would say something or he/she will do it again. My Mr Hermes is just fab- just hope he stays on this round.
	And there in a wood a piggywig stood...

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Bouquets and Brickbats! Feb 13, 2015 21:46:56 GMT Yorko likes this

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Post by Deleted on Feb 13, 2015 21:46:56 GMT

Hermes.....I call them Hopeless Hermes!

They were useless and unreliable before Xmas delivering from Amazon and another retailer and they've messed up again this week with a parcel from QVC.

Everything takes three times too long to arrive and their details on the Tracking is quite inaccurate and misleading.

For my latest order from Q I rang up for once and placed the order and asked them not to use Hermes....it's coming by Royal Mail instead. At least I know roughly at what time of day the postie will arrive and he's very good.

Toril
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Mood: Iguana

Bouquets and Brickbats! Feb 13, 2015 22:09:58 GMT Yorko likes this

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Post by Toril on Feb 13, 2015 22:09:58 GMT

I can't fault my Hermes 'team.' My regular girl always leaves my parcels in my 'safe place' and leaves a card through the door and she texts me if there's a problem. I once had something from QVC which had obviously leaked and so she sent a text to say that she had returned it to her depot and had informed QVC that it was on its way back to them. The rest of them also know the 'safe place' in which to leave things if I'm out.

And I agree with a bouquet for IW .......... on the few occasions that I have ordered from them the goods have arrived in less than three days. Take note, QVC!!!!

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Bouquets and Brickbats!

Post by EarlyBird on Feb 13, 2015 19:12:51 GMT

Post by Yorko on Feb 13, 2015 19:20:08 GMT

Post by Deleted on Feb 13, 2015 20:48:54 GMT

Post by Berry McPaper-cuts on Feb 13, 2015 21:36:20 GMT

Post by Deleted on Feb 13, 2015 21:46:56 GMT

Post by Toril on Feb 13, 2015 22:09:58 GMT