Post by EarlyBird on Dec 9, 2014 14:07:21 GMT
On Saturday I placed an order with them which I thought was pretty good. It was a pack of 25 sheets of double sided cardstock, Christmassy design, £4.76 down from £26 ish. The order arrived Monday but oh dear, I had been sent just one sheet of paper! 
I phoned up and spoke to someone who apologised profusely and placed a repeat order for me. It arrived this morning, can't fault them on their delivery, but guess what? Yes, just one sheet of paper again! 
I am now on hold while another representative investigates............................bugger, there is no way to emphasise to the person packing that it should be 25 sheets so all they can do is cancel my order and refund my money. There goes my Christmas card making plan. I will have to think of something else now. Unfortunately, time is a little short. *switches to panic mode*
I phoned up and spoke to someone who apologised profusely and placed a repeat order for me. It arrived this morning, can't fault them on their delivery, but guess what? Yes, just one sheet of paper again! I am now on hold while another representative investigates............................bugger, there is no way to emphasise to the person packing that it should be 25 sheets so all they can do is cancel my order and refund my money. There goes my Christmas card making plan. I will have to think of something else now. Unfortunately, time is a little short. *switches to panic mode*
