Subway customers will be able to tuck into a “Footlong” sandwich true to its name after the chain agreed that the bread it uses will now be at least 12 inches long. The fast-food chain faced a backlash about the length of its sandwiches after an Australian teenager posted a photo of his “Footlong” on Facebook that was only measured 11 inches, back in 2013. The image sparked international media attention, including an investigation carried out by the New York Post, which discovered four out of seven “Footlongs” bought in the city measured 11 to 11.5 inches.
Last week, a judge granted final approval to the settlement of a class-action suit filed against Subway after the photo emerged. As part of the settlement, between Subway’s parent company Doctor’s Associates and lawyers for the plaintiffs, the sandwich chain agreed that it will ensure that for four years its bread will be at least 12 inches long.
Subway said in a statement: “This allows us to move forward, without distractions, on our goal to provide great tasting sandwiches and salads, made exactly as each guest likes.
“We have already taken steps to ensure each guest receives the Footlong or six-inch sandwich they order.”
The 10 individuals who brought the suit were not awarded monetary damages. Thomas Zimmerman, a lawyer for the plaintiffs, said: “It was difficult to prove monetary damages, because everybody ate the evidence.”
I've maybe only used Subway twice before, have you? And if you did expect 12 inches, would you be measuring it?
I've used Subway a lot, especially when we're out and about 'Ooop North' and getting peckish. I even have a rewards card with them which accrues points for a free 6" or 12" sub. I have never bothered to measure them though. I've got better things to do.