Post by Diamond Diva on Aug 11, 2017 19:16:46 GMT
I bought and paid for an item on ebay, after which the seller messaged me to apologise, he said he'd moved the day before and was unable to locate it and believed it to be lost, he contacted ebay and they advised him to cancel the order which he's done.
I've not had an order cancelled before so don'tknow the time lines etc
The order now shows in the refund and cancelled order section with a message saying 'The seller has cancelled this order - just confirm you've recieved a refund' and status 'The cancellation is pending'
The order shows as cancelled with 'The seller cancelled your order and sent you a refund. We'll send you a confirmation email soon'
That was 5 days ago the refund hasn't appeared in my Paypal account and I haven't had the email from ebay, I don't want to chase up ebay if this is this normal, does anyone know how long a refund usually takes when an order's been cancelled?
I've not had an order cancelled before so don'tknow the time lines etc
The order now shows in the refund and cancelled order section with a message saying 'The seller has cancelled this order - just confirm you've recieved a refund' and status 'The cancellation is pending'
The order shows as cancelled with 'The seller cancelled your order and sent you a refund. We'll send you a confirmation email soon'
That was 5 days ago the refund hasn't appeared in my Paypal account and I haven't had the email from ebay, I don't want to chase up ebay if this is this normal, does anyone know how long a refund usually takes when an order's been cancelled?
...thinking. Lol