Post by Toril on Dec 30, 2014 16:41:59 GMT
The ottomon was delivered this afternoon ............ pretty fast dispatch!
The faux suede is as expected and it does match the headboard on my bed. There's only one problem. It arrived separately to the wheeled base. I rang CS and was told that they'd both been dispatched at the same time (the email included information about both items, as did the order details, so I assumed they'd come together.) The wheels are apparently still at the depot in Wolverhampton (I think that's where she said they were) but I can expect them to arrive by 9th January at the latest. Fabulous - not!
I don't usually write reviews on products but I will review this one. I wonder if they will print it when I mention the wheels fiasco? It might just be me and my logical mind, but I'd have thought that they could have shoved the whole order into one box, especially considering the P&P.
The faux suede is as expected and it does match the headboard on my bed. There's only one problem. It arrived separately to the wheeled base. I rang CS and was told that they'd both been dispatched at the same time (the email included information about both items, as did the order details, so I assumed they'd come together.) The wheels are apparently still at the depot in Wolverhampton (I think that's where she said they were) but I can expect them to arrive by 9th January at the latest. Fabulous - not!
I don't usually write reviews on products but I will review this one. I wonder if they will print it when I mention the wheels fiasco? It might just be me and my logical mind, but I'd have thought that they could have shoved the whole order into one box, especially considering the P&P.
.) I gave that as the reason that I was only giving the ottoman 4 stars. The ottoman is good quality so I didn't want to criticise it as an item. I submitted the review about an hour ago. I'll let you know what happens and also whether the wheels actually arrive.
