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Frazz
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Yuk! - Be prepared! Sept 17, 2017 14:43:26 GMT

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Post by Frazz on Sept 17, 2017 14:43:26 GMT

I had a somewhat unpleasant experience this morning, you might not want to read on if you're eating.

I opened a box of Felix pouches to transfer and mix with others and was soon aware of a strong smell of - Umm,excrement!

It was on the inside of the lid and there were dehydrated maggots in the box, really sickening!

The box was sealed, so it must have happened in the factory. It's so horrible, I don't know whether to dump it or take it back to Tesco.

Yorko Administrator Posts: 34,145 Mood: Y	Yuk! - Be prepared! Sept 17, 2017 14:45:56 GMT lily likes this Quote Select Post Deselect Post Link to Post Back to Top Post by Yorko on Sept 17, 2017 14:45:56 GMT

Deleted Posts: 0	Yuk! - Be prepared! Sept 17, 2017 14:50:13 GMT Yorko likes this Quote Select Post Deselect Post Link to Post Back to Top Post by Deleted on Sept 17, 2017 14:50:13 GMT Eeeww....definitely take it back Frazz.....I'd kick up a right stink about it.
	Last Edit: Sept 17, 2017 14:52:12 GMT by Deleted

Diamond Diva Full Member Posts: 9,542 Mood: Cocktail	Yuk! - Be prepared! Sept 17, 2017 16:13:31 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Diamond Diva on Sept 17, 2017 16:13:31 GMT I'd take it back or inform Trading Standards or Food Standards Agency or someone
	People who are wrong are just as sure they're right as people who are right, the only difference is they're wrong

Frazz
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Posts: 20,271

Yuk! - Be prepared! Sept 17, 2017 17:39:44 GMT

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Post by Frazz on Sept 17, 2017 17:39:44 GMT

I've plucked up courage to open the box again and take photographs. I decided to contact Purina by email and send the pictures. There may well be something at the bottom of the box but I'm not touching anything in it again! The photos came out well and show all the bits on the pouches.

Last Edit: Sept 17, 2017 17:40:08 GMT by Frazz

Deleted Posts: 0	Yuk! - Be prepared! Sept 17, 2017 17:44:52 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Deleted on Sept 17, 2017 17:44:52 GMT That sounds disgusting Frazz.

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Yuk! - Be prepared! Sept 17, 2017 17:45:30 GMT via mobile lily, Diamond Diva, and 1 more like this

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Post by Deleted on Sept 17, 2017 17:45:30 GMT

I've had this but without the accompanying creepy crawlies. Think I got my money back and a free pack by taking it back to Sains. You should have seen her face when I opened the box on the counter lol. She didn't want me to leave with her. I insisted.

lily Full Member Posts: 17,367	Yuk! - Be prepared! Sept 17, 2017 17:49:20 GMT Frazz and Diamond Diva like this Quote Select Post Deselect Post Link to Post Back to Top Post by lily on Sept 17, 2017 17:49:20 GMT I think Tescos should be informed as there may be other packs from the same batch lurking in their store ...

Frazz Full Member Posts: 20,271	Yuk! - Be prepared! Sept 17, 2017 17:49:26 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Frazz on Sept 17, 2017 17:49:26 GMT I can understand them not wanting to keep it Tinks, that's why I thought I'd contact Purina first. Whatever it is, it doesn't look like vermin were responsible!

Frazz Full Member Posts: 20,271	Yuk! - Be prepared! Sept 17, 2017 17:51:52 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Frazz on Sept 17, 2017 17:51:52 GMT I'll send them an email too Lily.

Diamond Diva
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Yuk! - Be prepared! Sept 17, 2017 17:58:54 GMT Frazz likes this

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Post by Diamond Diva on Sept 17, 2017 17:58:54 GMT

How horrible Frazz, contacting Purina sounds a good idea but it wouldn't be in their interest to publicise it so I also think Tescos should be informed. As it happpened in the factory they're not at fault and I'm sure they'd be contacting Purina too so it would be less likely to be swept under the carpet as it were

People who are wrong are just as sure they're right as people who are right, the only difference is they're wrong

Deleted Posts: 0	Yuk! - Be prepared! Sept 17, 2017 18:13:19 GMT via mobile Quote Select Post Deselect Post Link to Post Back to Top Post by Deleted on Sept 17, 2017 18:13:19 GMT The bird said it likely happened in transit, where one of packs split under force or pressure.
	Last Edit: Sept 18, 2017 8:37:55 GMT by Deleted

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Yuk! - Be prepared! Sept 17, 2017 19:43:19 GMT Yorko and Frazz like this

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Post by Deleted on Sept 17, 2017 19:43:19 GMT

I'm sure Purina or Tescos would refund you and send some sort of compensation if you contact them Frazz. Mrs M got £70 of vouchers from Sainsburys over some well out of date tomato juice by writing in and enclosing the bar code of the package. They called her back to discuss the issue and made her the offer. In fact she says contact both Tesco AND Purina.

If all else fails, I gather a sternly worded post on Twitter (if you're not on Twitter you'll know someone who is) usually does the trick in record time.

Frazz
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Posts: 20,271

Yuk! - Be prepared! Sept 17, 2017 20:09:46 GMT

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Post by Frazz on Sept 17, 2017 20:09:46 GMT

It definitely happened at the factory, I had to break the perforation to open the box. I'll give Purina a chance to respond, they may want the box sent back to them. I have notified Tesco, not sure they will be interested, the chances of this not being a one-off incident is probably remote. I shall take the box back to them if necessary.

Yuk!

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Yorko Administrator Posts: 34,145 Mood: Y	Yuk! - Be prepared! Sept 17, 2017 21:05:28 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Yorko on Sept 17, 2017 21:05:28 GMT Its like a big skidder

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Yuk! - Be prepared!

Post by Frazz on Sept 17, 2017 14:43:26 GMT

Post by Yorko on Sept 17, 2017 14:45:56 GMT

Post by Deleted on Sept 17, 2017 14:50:13 GMT

Post by Diamond Diva on Sept 17, 2017 16:13:31 GMT

Post by Frazz on Sept 17, 2017 17:39:44 GMT

Post by Deleted on Sept 17, 2017 17:44:52 GMT

Post by Deleted on Sept 17, 2017 17:45:30 GMT

Post by lily on Sept 17, 2017 17:49:20 GMT

Post by Frazz on Sept 17, 2017 17:49:26 GMT

Post by Frazz on Sept 17, 2017 17:51:52 GMT

Post by Diamond Diva on Sept 17, 2017 17:58:54 GMT

Post by Deleted on Sept 17, 2017 18:13:19 GMT

Post by Deleted on Sept 17, 2017 19:43:19 GMT

Post by Frazz on Sept 17, 2017 20:09:46 GMT

Post by Yorko on Sept 17, 2017 21:05:28 GMT