The L'occitane TSV I ordered was despatched on the 15th November and arrived today. The Sketchers boots were despatched on the 9th Nov and still haven't arrived.
@itchy, hopefully you have now received your parcel.
I've not had any issues personally, but received this email today and thought it might be of interest if you haven't received it yourself. Ignore the "Merry Christmas" lol!
International delays
Service update
We want to ensure you receive the best possible service from us at all times, and especially at this time of year. Unprecedented demand for parcel delivery services within some European countries continues to cause delays for parcels entering from the UK.
In response to this, and allowing for increased time to fully comply with COVID-19 related restrictions, we've had to take the difficult decision to revise our last shipping dates for the following international destinations.
Ireland and Germany - Monday 7 December
We aim to keep you fully informed, so please continue to check our international website for more detailed information prior to sending your parcel.
Eldest daughter sent us a parcel recently. She used DHL. We had advised her to use Parcel Monkey or Parcel Hero - both of which have been excellent but she wantedr to use a company she had heard of. DHL got it to Athens, a week after they said they would, then subcontracted it to another firm, who then passed it on to yet another. Meanwhile, the extra tracking she had paid for became non-existent and we had no idea where it was. It eventually arrived after 3 weeks.
It's a great pity the right of free speech isn't based on the obligation to say something sensible.